Privacy Policy

This Privacy Policy describes how REVINGTON HAYES INDIA LLP (“we,” “our,” “us”) collects, uses, shares, protects, or otherwise processes personal data through our website and its affiliates (collectively referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms, and agree to be governed by the laws of India, including but not limited to laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes but is not limited to personal data provided during sign-up/registering or using our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Sensitive personal data may be collected with your consent, such as bank account or payment instrument information or biometric data (e.g., facial features) for certain features available on the Platform, all in accordance with applicable law(s). You always have the option not to provide information by choosing not to use a particular service or feature on the Platform. We may track your behavior, preferences, and other information you choose to provide on our Platform. This information is compiled and analyzed on an aggregated basis. We will also collect your information related to transactions on the Platform and third-party business partner platforms. When such a third party collects your personal data directly from you, their privacy policies will govern. We are not responsible for third-party privacy practices and advise you to review their privacy policies before disclosing information. If you receive a communication claiming to be from REVINGTON requesting sensitive personal data like debit/credit card PINs or passwords, do not provide such information and report it immediately to law enforcement.

Usage We use personal data to provide the services you request. We may use your data for marketing purposes and will provide an opt-out mechanism. We also use your personal data to assist sellers and business partners in fulfilling orders, enhancing customer experience, resolving disputes, troubleshooting problems, providing offers and updates, customizing experiences, detecting and preventing fraud, enforcing terms and conditions, conducting research and surveys, and for other purposes described during data collection. Your access to certain products/services may be affected if permissions are not granted.

Sharing We may share your personal data within our group entities and affiliates to provide you access to their services and products. These entities may market to you unless you explicitly opt out. Personal data may also be disclosed to third parties such as sellers, business partners, service providers, logistics partners, payment issuers, or reward program partners. These disclosures are necessary for providing services, complying with legal obligations, marketing activities, or investigating fraudulent activities. Personal and sensitive data may be shared with government or authorized law enforcement agencies when required by law or in good faith to address legal processes or protect rights and safety.

Security Precautions We adopt reasonable security practices to protect your data from unauthorized access, disclosure, loss, or misuse. However, the transmission of information over the internet cannot be entirely secure. By using the Platform, users accept the inherent risks of internet-based data transmission. Users are responsible for safeguarding their login credentials.

Data Deletion and Retention You may delete your account through the Platform settings or by contacting us. Account deletion may be delayed for pending grievances, claims, or services. Once deleted, all account-related information will be lost. Personal data is retained only as long as necessary for its purpose or as required by law. Anonymized data may be retained for research and analysis.

Your Rights You may access, rectify, and update your personal data through the Platform functionalities.

Consent By using the Platform or providing personal data, you consent to its collection, use, storage, disclosure, and processing as per this Privacy Policy. If you disclose personal data of others, you represent that you have the authority to do so. You may withdraw your consent by contacting the Grievance Officer with “Withdrawal of consent for processing personal data” in the subject line. Withdrawal will not apply retrospectively and may limit access to services requiring such information.

Changes to this Privacy Policy We may periodically update this Privacy Policy. Significant changes will be communicated as required under applicable laws.

Grievance Officer

• Name: Chetan Agarwal
• Designation: Product Specialist
• Company: REVINGTON HAYES INDIA LLP
• Address: S.no -203/1, Pl-1/4a, Blz, Appt Nr D Y Patil College, Chinchwadgaon, Pune, Mulshi, Maharashtra, India 411033.
• Contact Information: +91 9765403120
• Working Hours: Monday – Friday (9:00 AM – 6:00 PM)